Metro Bike Hubs

A new place for bikes, with secure parking, on-call mechanics and face time with friendly staff. Take a tour to learn more about Bike Hubs and Metro’s other bike programs.

Explore Metro’s Bike Services:

1. Hollywood + Vine

BIKE HUB ADDRESS:	1630 North Vine St, Los Angeles CA 90028 (See Map)
CONTACT:	[email protected]
OPEN HOURS:	Parking 24/7 Staffed 7am–11am weekdays
CAPACITY:	64 bikes
SERVICES AVAILABLE: 24Hr Controlled Access Rentals Repairs & Sales Classes & Events

2. El Monte

BIKE HUB ADDRESS:	3501 Santa Anita Ave. El Monte CA 91731 (See Map)
CONTACT:	[email protected]
OPEN HOURS:	Parking 24/7 Staffed 7am–11am weekdays
CAPACITY:	56 bikes

SERVICES AVAILABLE:

24Hr Controlled Access
Rentals
Repairs & Sales
Classes & Events

3. Union Station

BIKE HUB ADDRESS:	800 N. Alameda St, Los Angeles, CA 90012 (See Map)
CONTACT:	[email protected]
OPEN HOURS:	Parking 24/7, Staffed Mo-Sat 9AM – 5:30PM
CAPACITY:	192 bikes
SERVICES AVAILABLE: 24Hr Controlled Access Rentals Repairs & Sales

4. Culver City (coming soon 2018)

BIKE HUB ADDRESS:	3702 S Robertson Blvd Los Angeles, CA 90034 (See Map)
CONTACT:	[email protected]
OPEN HOURS:	Parking 24/7 Staffed 7am–11am weekdays
CAPACITY:	64 bikes

SERVICES AVAILABLE:

24Hr Controlled Access
Rentals
Repairs & Sales
Classes & Events

5. WIllowbrook / Rosa Parks (coming soon 2020)

BIKE HUB ADDRESS:	TBD
CONTACT:	[email protected]
OPEN HOURS:	TBD
CAPACITY:	TBD
SERVICES:	TBD

Metro Bike Locker Program

Individual bike lockers are available at many Metro stations. To check locker availability, apply to rent a locker, or to manage your bike locker rental, visit the Metro Bike Locker Registration page.

Metro Bike Share

The Metro Bike Share system features hundreds of bikes available 24/7, 365 days a year in Downtown Los Angeles, Pasadena, Port of LA, and Venice. The system offers convenient round-the-clock access to a fleet of bicycles for short trips and access to transit. Metro Bike Share is fast, fun and affordable!

Bicycle Transit Systems is a Philadelphia-based business that provides operations and management for the system. Based in the SF Bay area, BikeHub is the repair and maintenance partner.

Bikes On Metro

Bikes are allowed on Metro trains and buses at all times, if space is available. For more information, please visit the “Bike & Transit” tab here.

Easy & Secure

Parking your bike at Metro Bike Hub is safe and easy.

Register here or in-person at one of our locations.
Use your CA-ID card, driver’s license or BikeHub card as your access key-card.
Lock your own bike and accessories – we are not liable for lost, damaged, or stolen property.
Let us know if you need repairs, accessories, or have questions or comments.

REGISTRATION

Registration

Our registration is stringent by design. We take extra steps like requiring photos of a selfie, ID card, and bikes. We are doing our best to keep your bikes safe!

Register online or visit any Metro Bike Hub during attended hours.
We will verify each registration before granting access.
To register online, you must have a valid email address, CA-ID or driver’s license, credit or debit card and upload photo capability.
Membership Passes available: 7-Day, 30-Day, 1-Year

CONTROLLED ACCESS PARKING

Parking

Keep it safe. It’s up to all of us to keep Metro Bike Hubs safe.

Lock your bike, being sure to secure the frame and both wheels.
Remove your lights and other accessories.
Suspicious activity? Contact us at [email protected] or (888) 659-2291
Click here to learn how to use our upper bike trays

Rules

Do not allow entry to others. Everyone must have their own ID for entry – no exceptions.
Once inside, you have 8 minutes to remain in the station before an alarm will sound and we will be alerted of potential security breaches.
Consecutive parking limit is 72 hours. You will be charged $1 for every 24 hours parked in excess of 72 hours.
Abandoned/unauthorized bikes may be immobilized or impounded. Bike owners may be assessed a $55 unlock fee.

COST

Cost

Duration	Cost*	Discount**
7-Day Pass	$5	$3
30-Day Pass	$12	$6
1-Year Pass	$60	$25

* Prices are subject to change

** Discounts given for Seniors (62+), Disabled, Medicare and Students K-12 with valid identification. Online registrations will charged the Standard Cost, and refunds will be given in-store during staffed hours only.

REPAIRS

Repairs

Your bike is your set of wheels, and we’re here to keep you riding.

Simply tell our staff your problems and we’ll either perform an inspection on the spot or call you with an estimate. We try to conduct most repairs on the same day, while your bike is parked, but can schedule an appointment for another time if necessary.

Or email us at [email protected] to request a repair, special order, or anything else on your mind.

Contact Us

You can reach Metro Bike Hub by calling or emailing:

(888) 659-2291
[email protected]
[email protected] (complaints)

FAQ

FAQs

I need help, how do I get help?

For emergencies, please contact 888.659.2291. For non-emergency situations, consider using our FORM or email us at [email protected] Finally, you can visit staff on-site to Metro Bike Hubs from 7am – 11am.

Why do you require photos of a selfie, ID, and bikes?

Selfie photos along with a state-issued ID card or driver’s license make for secure facilities. We use photos when validating accounts and reviewing security video.

What if I cannot upload photos or don’t have proper identification?

Please visit us during staffed hours. We will walk you through the registration process.

What if I don’t have a valid credit card?

You can pay by cash (no checks) at a Metro Bike Hub location during staffed hours.

What if I don’t have a valid email address?

Please visit us during staffed hours. We use emails as the primary mode of communication with you. If you do not have a valid email address, we will contact you by phone.

Who operates Metro Bike Hubs?

Metro Bike Hubs are owned by Metro. BikeHub is contracted to operate the facilities, hire and manage the staff, and perform administrative functions. BikeHub also operates the card-access and registration system.

Why is there a consecutive days parked limit?

The purpose of Metro Bike Hub is to provide short-term secure bike parking. Long-term storage decreases the number of spaces available for use. Bikes parked overnight also increase the risk of theft.

Does my Pass allow me entry in all Metro Bike Hub locations?

Yes, at this time a Pass grants you access to all locations. We may offer station-specific Passes at a later time.

Can I park multiple bikes?

Yes, you can register up to 3 bikes with one Membership. You can only park one bike at a time per location, however you can park multiple bikes simultaneously at multiple locations. You cannot park bikes for others, or park bikes that are not registered as yours.